Rules

Southern Cross Bet - Betting Terms & Conditions

1. Southern Cross Bet's Reserved Rights

a. If any price offered on our website is clearly an operator error (e.g. match posted with wrong favourite), we reserve the right to cancel bets placed at this price. Southern Cross Bet will attempt to notify Clients of such cancellation by email and or telephone prior to the commencement of the event.

b. Southern Cross Bet has made considerable efforts to ensure its sports betting business operates in a fair, prompt and accurate manner. Save to the extent permitted by law (and only to such an extent), Southern Cross Bet excludes all warranties (express or implied) relating to its sports betting business and shall not have any liability for direct, indirect or consequential loss, damage, expense or injury suffered by any Client.

c. Subject to rule 2 (c), Southern Cross Bet's liability in respect of any claim or loss shall be limited in amount to the relevant wager placed by a client.

d. Southern Cross Bet reserves the right to close the Accounts of and void any or all wagers made by any individual or group of people acting together either in an attempt to defraud Southern Cross Bet or to gain financial benefit through the manipulation of Tote-based dividends or official starting prices. This can include persons, relatives, organisations, bookmakers and their employees.

d. All wagers are placed and received in New South Wales. These Rules shall be governed by and construed in accordance with the Laws of the State of NSW and each Client irrevocably submits to the exclusive jurisdiction of the NSW Courts in respect of any dispute or matter arising from these Rules.

e. If a client receives a free or Bonus Bet, both the deposit and bonus must be wagered prior to withdrawing the bonus. Southern Cross Bet reserves the right to remove the bonus and refund the remaining balance should a client be in breach of these conditions. Rules vary depending on the promotion and any variance will be displayed on the promotion.

f. Southern Cross Bet reserves the right to withhold deposited funds and/or winnings from resulted bets when we believe a Credit Card has been misused or used fraudulently. Any matters of inappropriate or fraudulent use of any Credit Card will be reported to the relevant authority. The Client's Account may also be permanently closed.

2. Placement and Acceptance of Bets

a. All bets on an Account deemed to be placed and received in the State of NSW Australia, regardless of where the client is situated at the time of the bet.

b. Southern Cross Bet reserves the right at any time to refuse any bet or part of a bet without providing a reason or advance notification subject to the Australian Rules of Racing and Racing NSW Policies. The circumstances in which we may refuse a Client's bet include but are not limited to:

  • a Client is or may be less than 18 years of age;
  • a Client is or may be betting on behalf of a person who is less than 18 years of age;
  • a Client is or may be in breach of these Rules;
  • a Client is or may be in breach of any applicable law.

c. When a Client is making a bet on their Account via the Internet, it is accepted once the Client submits the bet and a confirmation is received by the client. This will be accompanied by a ticket number.

d. When a Client is making a bet on their Account via the telephone, the Client is responsible for quoting the correct Account details (including User ID and password).

e. In the event a telephone conversation between a Southern Cross Bet representative and a Client in which a bet is being placed is interrupted for any reason (including a mobile phone dropping out) prior to the conclusion of the conversation, any unconfirmed bet will be deemed not to have been entered into. In such circumstances, it is the responsibility of the Client to contact us promptly to confirm the bet the Client wishes to make.

f. Southern Cross Bet shall make a voice recording of all telephone calls with Clients when Clients are placing a bet, making a complaint or making a query regarding their Account. The Client agrees to such recordings being made. Where a dispute occurs, which cannot be resolved between the Client and Southern Cross Bet, the Client agrees that the recording(s) and/or any records of a Client's transactions via the Internet may be made available to the adjudicator of the dispute to enable the dispute to be determined in accordance with these Rules. All records of voice recordings will be securely retained by us in accordance with our privacy obligations for regulatory purposes.

g. Clients are unable to change or cancel a bet once the bet has been accepted by Southern Cross Bet unless the Client informs Southern Cross Bet as soon as practicable after the wager was placed (but before the event has commenced) that the wager was made in error and the initial wager shall only be voided and replaced with another wager at the sole discretion of Southern Cross Bet management.

h. All dates and times published by Southern Cross Bet are indicative only. Wagers will be accepted up to the advertised start time of the event or a time as decided by Southern Cross Bet.

i.The minimum bet on the Internet on an Account is $1

j.The minimum bet for an Account via the telephone is a total of $10.

k. 'In the run' or 'live' betting (hereafter, together 'live betting') in these Rules refers to a continuous form of betting whereby the person placing the bet is able to place bets after an event has begun (e.g. betting on the outcome of an AFL football match at half time). In compliance with the Interactive Gambling Act 2001 (Commonwealth), we do not accept live betting over the Internet but may accept live betting via the telephone.

l. In any sporting event where there is a flat line (e.g. 7.0), and the result falls on that flat number, all wagers are void and refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.

m. In any multi-bet or parlay, if a leg is voided for whatever reason, then the multi bet is re-calculated minus that leg. e.g. If a Tennis player were to pull out of a game which was included in a four-leg multi, the multi is revised to a three-leg treble.

n. Any live betting offered by Southern Cross Bet will be quote only via the telephone. Clients can call our office to get a quote on any option available. All live betting markets are subject to their respective pre-match rules. While reasonable effort is made to ensure the accuracy of live scores and the status of games displayed on our Website in connection with live betting, we accept no liability for the incorrect display of this information.

o. Without prior agreement, the maximum payout by Southern Cross Bet to any one account holder (or group deemed by Southern Cross Bet to be acting on behalf of any account holder) on any one race or Sporting Event, shall be limited to:

 

Metropolitan horse racing:

Win Betting - To win $10,000 per race

Place Betting - To win $5,000 per race

Trifecta and First Four - Maximum win $5,000 per race

Quinella and Exacta - Maximum win $2,500 per race

Quaddies -Maximum win $20,000

 

Provincial horse racing and Country horse racing:

Win Betting - To win $5,000 per race

Place Betting - To win $2,000 per race

Trifecta and First Four - Maximum win $3,000 per race

Quinella and Exacta - Maximum win $2,000 per race

Quaddies - Maximum win $10,000

 

Australian Harness and Australian Greyhound racing:

Win Betting - To win $2,000 per race

Place Betting - To win $1,000 per race

Trifecta and First Four - Maximum win $2,000 per race

Quinella and Exacta - Maximum win $1,000 per race

Quaddies - Maximum win $5,000

 

These limits may be applied at the sole discretion of Southern Cross Bet.

 

p. Southern Cross Bet is bound under Racing NSW Minimum Bet Limits Legislation to offer fixed odds to all clients on NSW thoroughbred racing to the following limits:

Metropolitan NSW Thoroughbred races: $2,000 (*place component $800)
Non-metropolitan NSW Thoroughbred races: $1,000 (*place component $400)

q. All initial bets accepted up to a maximum liability, all further bets on the same runner, regardless of stake and odds, will need to be approved by Southern Cross Bet.

 

3. Racing (Thoroughbred/Harness/Greyhounds)

a. Where there are eight (8) or more runners in a race, a place dividend shall be paid on first, second and third places.

b. Where there are seven (7), six (6) or five (5) runners in a race, a place dividend shall be paid on first and second places only. When a Client has bet on a Tote based product, Place wagers will pay down to however many placing's the major Australian TAB's determine as appropriate for that bet type. Major Australian TAB's shall be defined as the Victorian TAB (STAB), the NSW TAB, the Queensland TAB (Tattsbet).

c. Where there are less than five (5) runners in a race, all wagers shall be 'Win Only'. If late scratchings force this down, all non-tote place bets will be refunded if there is no possibility for a collect.

d. If a runner is scratched, all bets placed after the declaration of the final field, will be refunded on that runner (providing the bet wasn't placed prior to the barrier draw on an 'All-In' basis.). All other runners will be subject to a deduction, applicable to the face value of winning bets where the bet was placed at a fixed price either Win, Each Way, or Place Only. (Refer 'Schedule of Deductions' Table - Section 12)

e. With regard to Racing Futures bets, any wagers on Group races from nomination until final acceptance will have the ?All-in? rule applied (no refunds or deductions). From the time final acceptances are made through until race time, refunds and deductions will apply. (Refer 'Schedule of Deductions' Table - Section 10)

f. Below is a description of Southern Cross Bet Racing Products on offer. Depending on the status of the race meeting, differing products will be available daily as stated on the Southern Cross Bet website.

Best Tote Plus SP

This product is the best of either the "Best of the 3 Australian TAB Prices" or the "Official On-Course Starting Price (SP)". SP only applies to the Win Portion of the bet. For Each-Way bets, the place portion is paid at Middle tote. For any Place Only bet, all bets are paid at Middle Tote, or the middle dividend as declared by the 3 Australia TAB's.

Best of 3 Totes

This product is the best of the 3 Australian TAB prices. For Each-Way bets, the place portion is paid at Middle Tote.

Best of 2 Totes

This product is the better of the dividend declared by either NSW TAB or the Victorian TAB (STAB). For Each-Way bets, the place portion is paid at Middle Tote.

Win & Place Tote +5%

Southern Cross Bet will pay a dividend 5% higher than the Victorian TAB (STAB) (On profit portion of dividend, not stake).

Middle Tote

This product is the middle dividend of the 3 Australian TAB prices.

Fixed Odds

Fixed Win & Place odds are available on the Southern Cross Bet website and once confirmed are not subject to fluctuation.

Best Fluctuation

This product is the Best Price declared by the official On-Course Bookmakers Fluctuations. Each Way Betting is only available on certain races; determined at Southern Cross Bet management discretion, based upon individual market percentages and the number of runners in the race. Bets have to be placed 30 minutes prior to the advertised starting time on selected meetings as displayed on the Southern Cross Bet website.

Exotics

All Racing exotics (Quinella, Exacta, Trifecta, First Four and Quadrella) are paid at the dividend declared by the Victorian TAB (STAB).

MultiBets

A Multi-Bet (All-Up Bet) is the combination of numerous single bets which multiply the individual odds creating the total dividend. Southern Cross Bet accepts Multi-Bets from 2-10 legs including a combination of Racing and Sports. Southern Cross Bet maximum dividend for this product is $1,001. The maximum payout on any Multi-Bet is $100,000. Multi-Bets cannot be placed on "dependant events".

g. Southern Cross Bet may cancel wagers where the Client or Associates have manipulated the pool, subject to adjudication by the relevant state totalisator operator(s) or Racing NSW.

h. Southern Cross Bet may place a limit on the payout (final odds) where there is reasonable suspicion of pool manipulation having occurred (e.g. Payout no greater than 100% higher than the next best Australian tote), subject to adjudication by the relevant totalisator operator(s) or Racing NSW.

i. If a tote pool goes down either on-line or via telephone and the pools are distorted, then Southern Cross Bet reserves the right to omit these dividends when paying out. i.e. If the NSW Tote pool is down, the best of QLD and VIC will be paid for Best Tote Products.

j. In the event that one of the Major Australian TAB's for promotional reasons or otherwise, returns elevated dividends due to them foregoing their normal take out margin, Southern Cross Bet reserves the right to declare its Best Tote dividends at the higher of the other two Australian Totes.

k. If a meeting is abandoned or postponed to another date, single bets are void and wagers will be refunded. Affected Multi Bets will be recalculated excluding that leg.

l. Where a race meeting is transferred from one racecourse to another, all betting rules and limits will apply as if the meeting was not transferred.

m. Regardless of whether a ' Futures event (All in betting) ' has been abandoned, postponed or transferred from the original date, all bets stand until the completion of the event.

n. Southern Cross Bet reserves the right to cancel any bet where Southern Cross Bet considers the bet is unfairly advantaged in regard to starting times of events.

o. Dead Heat Rule - In the event of a Dead Heat or Draw, where such an option was not offered for betting purposes, the ticket will be paid out at face value divided by the number of Dead Heating winners of the event. If the bet was placed at the tote product, pay on the re-framed Tote dividends.

p. The Southern Cross Bet products and wager types are intended for Bona Fide Clients, that is, those clients who act at all times in good faith, sincerely, without fraud and who place wagers with Southern Cross Bet for the purpose of recreation and entertainment.

q. At the discretion of Southern Cross Bet management, Tote pools of under $500 may be disregarded in the calculation of Best Tote and Middle Tote dividends.

r. Southern Cross Bet reserves the right to restrict the maximum dividend paid out for Win and Place bets to:
- $101 for Thoroughbred Races
- $51 for Harness and Greyhound Races

s. Southern Cross Bet will cap the place dividend for all racing (thoroughbred, harness and greyhounds) to not exceed the win dividend for any selection.

t. Southern Cross Bet reserves the right to refuse the whole or part of any wager.

 

4. Schedule of Deductions

Odds

Win

3 Place

2 Place

1.05

0.80

0.30

0.44

1.06

0.80

0.30

0.44

1.07

0.80

0.30

0.44

1.08

0.80

0.30

0.44

1.09

0.80

0.30

0.44

1.10

0.80

0.30

0.44

1.12

0.80

0.30

0.44

1.14

0.80

0.30

0.44

1.16

0.80

0.30

0.44

1.18

0.79

0.30

0.44

1.20

0.78

0.30

0.44

1.22

0.77

0.30

0.44

1.24

0.75

0.29

0.43

1.26

0.74

0.29

0.43

1.28

0.73

0.29

0.43

1.30

0.72

0.29

0.42

1.35

0.69

0.29

0.42

1.40

0.67

0.28

0.41

1.45

0.64

0.28

0.41

1.50

0.62

0.28

0.40

1.55

0.60

0.27

0.39

1.60

0.58

0.27

0.39

1.65

0.57

0.27

0.38

1.70

0.55

0.27

0.38

1.75

0.53

0.26

0.37

1.80

0.52

0.26

0.37

1.85

0.51

0.26

0.36

1.90

0.49

0.25

0.36

1.95

0.48

0.25

0.35

2.00

0.47

0.25

0.35

2.05

0.46

0.25

0.35

2.10

0.45

0.24

0.34

2.15

0.43

0.24

0.34

2.20

0.42

0.24

0.33

2.25

0.42

0.24

0.33

2.30

0.41

0.24

0.33

2.35

0.40

0.23

0.32

2.40

0.39

0.23

0.32

2.45

0.38

0.23

0.32

2.50

0.37

0.23

0.31

2.60

0.36

0.22

0.30

2.70

0.35

0.22

0.30

2.80

0.33

0.21

0.29

2.90

0.32

0.21

0.29

3.00

0.31

0.21

0.28

3.10

0.30

0.20

0.27

3.20

0.29

0.20

0.27

3.30

0.28

0.20

0.26

3.40

0.27

0.19

0.26

3.50

0.27

0.19

0.25

3.60

0.26

0.19

0.25

3.70

0.25

0.19

0.25

3.80

0.25

0.18

0.24

3.90

0.24

0.18

0.24

4.00

0.23

0.18

0.23

4.20

0.22

0.17

0.23

4.40

0.21

0.17

0.22

4.60

0.20

0.16

0.21

4.80

0.19

0.16

0.21

5.00

0.19

0.16

0.20

5.50

0.17

0.15

0.19

6.00

0.16

0.14

0.18

6.50

0.14

0.13

0.16

7.00

0.13

0.12

0.16

7.50

0.12

0.12

0.15

8.00

0.12

0.11

0.14

8.50

0.11

0.11

0.13

9.00

0.10

0.10

0.13

9.50

0.10

0.10

0.12

10.00

0.09

0.10

0.12

11.00

0.08

0.09

0.11

12.00

0.08

0.08

0.10

13.00

0.07

0.08

0.09

14.00

0.07

0.07

0.09

15.00

0.06

0.07

0.08

16.00

0.06

0.07

0.08

17.00

0.05

0.06

0.07

18.00

0.05

0.06

0.07

19.00

0.05

0.06

0.07

20.00

0.05

0.05

0.06

21.00

0.04

0.05

0.06

26.00

0.03

0.04

0.05

31.00

0.03

0.03

0.04

41.00

0.02

0.03

0.03

51.00

0.02

0.02

0.02

5. Jockey Challenge

a. Jockey Challenge bets are available on selected meetings on a 'Win Only' basis.

b. The winning jockey is the rider who accrues the most points based on the 3-2-1 system where the Jockeys receives 3 points for a winning ride, 2 points for finishing second and 1 point for finishing third. In the event of a tie, dead-heat rules apply. This is regardless of the number of outright winners ridden by the listed jockeys.

c. The "Any Other Individual Jockey" option shall be defined as the points earned by any one individual jockey riding at that meeting outside of the jockeys already nominated in the list of betting options for that meeting.

d. If any Individual Jockey listed in the market does not take part in at least one (1) ride for the meeting, all wagers on the Jockeys challenge for that meeting will be cancelled and monies refunded.

e.For wagers on any Jockey Challenge to stand, all races scheduled for that race meeting must be run and correct weight declared. All bets will be cancelled, and monies refunded if the meeting is postponed, abandoned or any race is declared a 'no-race' by stewards, unless it is determined that a jockey has an unassailable lead, in which case all bets stand.

6. Racing Exotics

a.  All Southern Cross Bet Racing exotics are paid on winning combinations at the dividends declared by the Victorian TAB (STAB) (Thoroughbreds, Harness and Greyhounds).

b.  In the event of a jackpot, the Southern Cross Bet dividend is calculated by taking the Victorian TAB (STAB) Jackpot and dividing it by the number of $1.00 winning units. Where the total of winning units held by Southern Cross Bet is less than one, the flex % held is multiplied over the jackpot amount to determine the dividend.

c. In the unlikely event that the location where the wager is struck is not covered by the Victorian TAB, the dividend will be paid at the lower of either of the other two major Australian TAB's.

d.  Notwithstanding maximum win limits detailed in section 7, Southern Cross Bet reserves the right to limit total payout to any individual(s) on any exotic bet type. If the total Southern Cross Bet payout on any bet type exceeds the Victorian TAB tote pool, Southern Cross Bet reserves the right to limit the total payout to clients to the amount of the Victorian TAB pool on that particular exotic bet type.

e.  In the event of a Dead Heat for any of the place getters, there will be as many dividends as there are correct order combinations as declared by the Victorian TAB (STAB).

f.  Southern Cross Bet operates on the following Exotics;

Quinella

A Quinella is when two runners are selected to place first and second in any order. If a selected runner is declared a 'non-runner' or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.

Exacta

An Exacta is when two runners are selected to place first and second in the correct order. If a selected runner is declared a 'non-runner' or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.

Trifecta

A Trifecta is when three runners are selected to place first, second and third in the correct order. If a selected runner is declared a 'non-runner' or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.

First Four

A First Four is when four runners are selected to place first, second, third and fourth in the correct order. If a selected runner is declared a 'non-runner' or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.

Quaddie

A Quaddie is when the winners are selected in four consecutive races listed on the Quaddie Race card. If a selected runner is declared a 'non-runner' or scratched after the wager is confirmed, wagers will be transferred to the substitute favourite as declared by the Victorian TAB (STAB).

7. Sport Rules

Please refer to the Office of Liquor, Gaming and Racing (OLGR) website for a comprehensive list of sports betting rules, found here.

8. Dispute Resolution

Please contact Southern Cross Bet and explain the dispute you have.

Email: [email protected]
Phone: 0477 609 996

 

If we are unable to resolve the dispute, and it relates to Minimum Bet requirements for NSW Thoroughbred Races, you can lodge a complaint with Racing NSW online at: https://www.racingnsw.com.au/minimum-bet-limits-complaints-report/